However, if you're processing your clubs manually, your profits could be going out the door, not to mention your frustrated employees. VinNOW fixes all of this with our easy wine club automation tools. Keep your wine in your customers glass all year long and maximize your profits. VinNOW clubs are powerfully flexible for your operation and very easy to use.
Once the customer record has been created (back office or POS Quick Add), signing the customer up for a club is as easy as adding a product to a sale. VinNOW allows you to create a special product code for each club or club tier in your offering. When a customer agrees to sign up for a club, you simply click on that product code in their tasting room purchase and the customer automatically becomes a member of that club. Club discounts will even be automatically applied to the items being bought the day of the sign-up.
In the customer record, the "Wine Club" tab begins to populate with the club they joined and their preferences can be set at a later time keeping your tasting room from being bogged down with data entry and burdensome processes.
Set club member preferences with a few clicks. Wine club preferences such as "To Be Shipped" or "Hold for Pickup", method of payment & card to use, gift memberships and skip shipments are all set in the customer record on the "Wine Club Tab". The creation of this tab happens when the sales associate adds the product code for the club to the guest's order.
Automation Saves Time An Increases Efficiency
If you've ever created 150 or more orders by hand and dialed 150 X 16 digit credit card numbers into a phone set by hand, you're going to love how much time VinNOW will give you back.
Reporting on Club Performance
Are you "in the know" about how your clubs are reporting? VinNOW makes it easy to stay on top of your club performance and the beneficial results.
increase customer spending learn more about your clients retain more customers simplify your bookkeeping and much more