Close up of signage at a tasting room - Wine Shipping Office.
Close up of signage at a tasting room - Wine Shipping Office.
"VinNOW customer service is the best!  The knowledgeable staff is always helpful,
and if you have to leave a message they get back to you right away. "
Bethany Vineyard & Winery, Beth Houser
"VinNOW customer service is the best!  The knowledgeable staff is always helpful, and if you leave a message they get back to you right away. "
Bethany Vineyard & Winery,
Beth Houser

Order Processing & Shipping

Flexibility In Managing Options
STREAMLINE ORDER PROCESSING, FULLFILLMENT AND SHIPPING
VinNOW offers a host of features that automate order processing, shipping logistics and improves efficiency. Enjoy ease and flexibility in managing a range of order statuses, shipping methods, and locations. Reduce your task load with VinNOW's effective shipping management tools.
ORDER PROCESSING FEATURES
From the same order status search screen, you can:
  • View, edit and print packing slips

  • Check compliance

  • Push order information and status changes to ShipCompliant

  • Print shipping and customer pick up lists

  • Manage Customer Pick-ups

DIRECT INTEGRATION: GLS,  FedEx & UPS
One of the amazing benefits of using VinNOW is the time you save doing daily tasks. VinNOW integrates with GLS, FedEx and UPS to eliminate the export/import routine for these carriers. It pushes your data directly to these providers, pulls back in the tracking numbers and auto prints your shipping labels. Talk about time savings. You're going to love these tools!
GLS logo
FedEx logo
UPS logo
FORMATTED EXPORTS FOR 204, 205, GLS, FedEx & UPS
If you choose not to use our direct integrations or you send your orders to a 3rd party fulfillment center, VinNOW has you covered. Simply build a list of your orders, click "Export" and select the file format you need. You can save the export on your computer and upload to your fulfillment center.
VinNOW software screen capture with shipping information.
Our system also allows you to update the status of the order to "Sent to Fulfillment" or "Shipment Created" while you wait for them to get into the carrier's hands. Once the packages are on their way, easily update the order status to "Shipped" and your work is done.
FULL SERVICE PROVIDER
VinNOW has direct integrations with GLS,  FedEx and UPS. All integrations will give you with the entire portfolio of features, services and support, allowing you to create batch shipments for as many members in as many clubs as you like.

Stay organized by printing multiple labels, packing slips and invoices all sorted in the same order by club and printed at the same time for efficient and organized packing.
Photo of FedEx and UPS trucks in front of a building.
PRINT AND TRACK FROM INSIDE VinNOW
The VinNOW integrations will allow you to create shipping labels and track packages in real time right from VinNOW without the need for cumbersome and potentially inaccurate reporting. Feel confident knowing your shipment information is securely sent and that your customers will automatically get a tracking number emailed to them when their shipment is created.
MAXIMIZE DELIVERY RATE
With VinNOW your shipping department or staff will have the ability to edit an address for last minute changes before creating a shipment, as well as receiving an exception email alert in the event a package is undeliverable allowing for fewer returns while increasing your profits. No question, with the VinNOW and our shipping integrations, you'll have the industry's leading solutions for wine shipping.
PROCESS SHIPMENTS DIRECTLY FROM VinNOW
VinNOW software screen capture with UPS shipment.
The integrations automatically print your shipping labels on your printer and pull in tracking numbers to the packing slip.

This gives sales people full visibility to all the information they need to provide over-the-top customer service, right from VinNOW.

There's no need to switch between systems to figure out where a package is. Customers can be emailed when labels are generated or if any exceptions occur.
GET LIVE RATES AT THE POS OR BACKOFFICE
VinNOW software screen with more shipment information.
A couple of clicks provides live shipping rates for your package size to your customer's specific address.

This tool is available in our POS screen as well as in our shipping screens so you can get real time pricing right at your tasting room cash register.
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